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02-06-2011 01:24 PM - last edited on 02-06-2011 01:47 PM by MrMatthew
I never received the factory settings instructions. Could you please send them to me [Personal Information Removed] Thanks Sci_Teacher
02-11-2011 09:40 AM
Having the same problems of no black being printed on a Photosmart C309a. The large black cartridge is new. Photos print fine in color but when I try to print everyday black on white text, test pages, etc. there is no black print. Less than 2 years old and I've spent a few hours with replacing drivers, testing printed page and cleaning the heads enough to waste 1/3 of my ink. Please help.
03-12-2011 06:28 PM - last edited on 03-12-2011 07:51 PM by MrMatthew
I am having similar problems with my c7250. But it is my magenta that is not working properly. I have performed many print head cleanings and have called HP support which stated that my print head is faulty but not replaceable, so she tried to sell me a new printer. Any and all help I would greatly appreciate. I would love any "inside" information that may save my printer. [Personal Information Removed]. Please help!!!!!
03-17-2011 03:07 PM
My black did not even print the whole page. If I printed multiple pages it did not discharge any black ink. I did the factory reset and it worked. # 6 and pull plug and restart. I was pleasantly suprised. I have an Officejet Pro L7555.