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Color document prints in shades of red, despite setting is grayscale (211 Views)
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Student
hhaar
Posts: 7
Registered: ‎06-05-2011
Message 1 of 3 (211 Views)
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Color document prints in shades of red, despite setting is grayscale

[ Edited ]

HP 6310 All In One

 

I have a color document. The setting for HP is grayscale.

 

When I print, anything which is in color prints in varying shades of red

 

The black letters print black, which is what I want

 

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Dean
Bob_Headrick
Posts: 12,183
Registered: ‎11-17-2008
Message 2 of 3 (197 Views)

Re: Color document prints in shades of red, despite setting is grayscale

Generally graphics are printed with the color cartridge, even if printing in grayscale.  Look for a setting "Use black ink only".  As for the red print,  likely your cyan ink is running low. 

Bob Headrick, Microsoft MVP Windows Expert - Consumer.
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Student
2ruse
Posts: 1
Registered: ‎04-02-2012
Message 3 of 3 (165 Views)

Re: Color document prints in shades of red, despite setting is grayscale

took a while to find where to set the 'black ink only' but i HOPE my docs will no longer print in color despite setting to 'grayscale only' - how stupid to ignore that!.....
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