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10-06-2011 08:23 AM
I cant print onto custom paper size and dont exist the "custom paper size" in the printer settings.
THIS DONT EXIST:
"Setting a custom paper size from the printer driver"
To set a custom paper size
1. Open the printer driver (see Gaining access to the printer drivers).
2. On the Paper or Paper/Quality tab, click Custom.
3. On the Custom Paper Size window, type the name of the custom paper size.
07-07-2012 09:04 AM
What you need to ensure is that you are installing the full feature printer software and not just the basic drivers.
I have a loaner Envy 110 series printer and there is a wealth of paper sizes to choose from via the paper size dropdown menu.
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07-07-2012 03:09 PM
07-11-2012 11:50 AM
It seems custom print sizes may not be available with this software. However, as a workaround you could try the steps outlined in Travis_C's post here. He defines and links steps used by another customer to work around the limitation using an alternative driver. Give it a shot and let us know if it helps.
Best of Luck!