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Re: Custom size printing on HP Deskjet 3050 J610 printer (968 Views)
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Student
mauro66pop
Posts: 1
Registered: ‎10-06-2011
Message 1 of 5 (1,339 Views)

Custom size printing on HP Deskjet 3050 J610 printer

I cant print onto custom paper size and dont exist the "custom paper size" in the printer settings.

 

THIS DONT EXIST:


"Setting a custom paper size from the printer driver"

To set a custom paper size

1. Open the printer driver (see Gaining access to the printer drivers).

2. On the Paper or Paper/Quality tab, click Custom.

3. On the Custom Paper Size window, type the name of the custom paper size.

 

IMPRESORA.jpg

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Honor Student
ebonyspiral
Posts: 4
Registered: ‎07-07-2012
Message 2 of 5 (974 Views)

Re: Custom size printing on HP Deskjet 3050 J610 printer

I am having the exact same issue with my HP 3050 J610.

 

I have the latest drivers. Is there any solution?

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Provost
erico
Posts: 18,799
Registered: ‎01-07-2009
Message 3 of 5 (972 Views)

Re: Custom size printing on HP Deskjet 3050 J610 printer

What you need to ensure is  that you are installing the full feature printer software and not just the basic drivers.

 

I have a loaner Envy 110 series printer and there is a wealth of paper sizes to choose from via the paper size dropdown menu.

 

 printer_paper.png



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Honor Student
ebonyspiral
Posts: 4
Registered: ‎07-07-2012
Message 4 of 5 (968 Views)

Re: Custom size printing on HP Deskjet 3050 J610 printer

Thanks for the reply, but I already have the full feature drivers and software installed. I am not getting a custom option in the drop down menu and all the check-boxes under quality settings are greyed out.
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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 5 of 5 (938 Views)

Re: Custom size printing on HP Deskjet 3050 J610 printer

Hi there,

It seems custom print sizes may not be available with this software. However, as a workaround you could try the steps outlined in Travis_C's post here. He defines and links steps used by another customer to work around the limitation using an alternative driver. Give it a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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