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06-28-2012 12:26 PM
FIRST I DOWNLOADED I.E.. 9 . I HAD I.E.. 8. I ALSO HAVE WINDOWS 7. INTERNET EXPLORER 9 DIDN'T LET ME PRINT ON LINE, SO I REMOVED VERSION 9 AND WENT BACK TO INSTALLING I. E. 8. I STILL CANNOT PRINT ANYTHING ON LINE. HAVE ANY IDEA WHAT THE PROBLEMS IS? IT WAS PRINTING ON LINE A FEW DAYS AGO. DO NOT SEE ANY PARTICULAR ISSUES WITH THE PRINTER ITSELF. I'VE TRIED JUST ABOUT EVERYTHING. THANKS!
07-02-2012 09:13 AM
I need a little more info to help out. What OS do you have is it 32 bit or 64 bit? and How are you connected to the computer? is it a wireless set up? What are some of the web sites that you are printing from? Are you trying to use smart print or just print from the file tab at the top of the page?