04-26-2011 10:26 PM
check the printer standalone without connect to software is able to do copying.
If yes, download the patch file to fix the printing issue.http://h10025.www1.hp.com/ewfrf/wc/document?docnam
although i work in HP but replies are on my own.
04-26-2011 11:06 PM
What operating system? The diagnostics at http://www.hp.com/go/tools may help.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
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