04-26-2011 10:26 PM
check the printer standalone without connect to software is able to do copying.
If yes, download the patch file to fix the printing issue.http://h10025.www1.hp.com/ewfrf/wc/document?docnam
although i work in HP but replies are on my own.
04-26-2011 11:06 PM
What operating system? The diagnostics at http://www.hp.com/go/tools may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V