01-23-2011 11:40 PM
I recently purchased a Dell Laptop that has MS Windows 7 64-bit OS and I have an old Dell Desktop 4400 w/Windows XP I have a HP Laserjet 5000 printer connected to the LPT1 Port. I have the printer shared and I can connect to it with my other laptop that has the MS Vista OS. I can not get my Laptop that has Windows 7 to connect to it and I have tried everything that I can think of. I logged on to my Laptop with Windows 7 and downloaded the latest driver from the HP Web Site. The drivers for the LJ5000 are called Universal Drivers. The drivers are installed on my W7 System and then I go to the Start/Devices and Printers and "Add a Printer" option. I select the "look in the network option" and Windows looks for the Shared Prnter and finds it. I select the printer and it starts looking for the driver. I think it looking on the computer where the printer is connect to anyway, it cannot find the driver. I get a dialog box that says it can not find and gives me the option to browse. I then browse to the Universal Driver that I downloaded for HP5000 and I go the folder that has the ".inf" files. The program tells me that it can not find the driver for HP5000. What am I doing wrong? Does Windows 7 support the HP Laserjet 5000 printer. I sure hope so because I can afford to buy a new 11"x17" printer. Can anybody out there help me? Thanks.
This question was solved. View Solution.
01-25-2011 09:06 PM
Try the following: on the Windows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select the appropriate driver.
Bob Headrick, HP Expert
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01-27-2011 11:03 PM
This solution worked and it's simple and easy when you know how to do it but what was throwing me off was that I was using the option of adding a printer on the network and not creating a local port. Thanks for the help.
03-03-2011 01:15 PM - edited 03-03-2011 01:16 PM
Finally I have installed the HP LaserJet 5000 in my Windows 7 (32 bits), but I have a big problem: I can't print in 11x17 format. Each time I try to change the paper size, the printer changes back to letter size. I have try many ways, but I can't do it!
Any help, please? Where can I find solution to this problem?
10-09-2011 10:14 PM
Go to Xerox.com and download their universal print driver. It will work on the Laserjet 5000. You can use an older XP PPD file for programs like Illustrator or photoshop.
03-18-2012 04:39 PM
It Doesn't work. My HP 5000 sits idle on my Windows 7 64 bit server because my Windows 7 32 bit can't access it. All the drivers I have download from HP.COM do not work or won't install.
01-08-2013 09:03 AM
This worked for me once (I was so happy) but now I've got a problem again, I formatted my pc, tried to do the same process again but windows update didn't work, then, when I tried to do it again I got this message "Local Port already exists" now I just don't know how to uninstall or delete that local port I created.
Well, I hope you can help me.
thx in advance
06-01-2014 11:24 AM
I am trying to set up a HP Laserjet 5000DN printer on Windows 8.1. I have it running but only the basic features, not the DN (double sided printing especially). I prefer PostScript and am connecting to it through a network.