HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

HP Officejet 4500 all in one (105 Views)
Reply
Reply
Topic Options
jim4868 Honor Student
Honor Student
jim4868
Posts: 2
Registered: ‎07-02-2012
Message 1 of 2 (105 Views)
Report Inappropriate Content

HP Officejet 4500 all in one

‎07-02-2012 04:33 PM

No matter how much I try I cannot download the driver software from the site. I keep getting an error 1603. I've also went to the page to resolve the problem and it constantly comes up. Can anyone help?

0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 2 of 2 (93 Views)
Report Inappropriate Content

Re: HP Officejet 4500 all in one

[ Edited ]

‎07-03-2012 09:21 AM - edited ‎07-03-2012 09:21 AM

Hi jim4868;

 

Sorry to find out that you are experiencing this issue.

 

Are you trying from this site; http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3919449&task=...

 

 

Ok the error ou are recieving is due most of the time to a encryted folder  read more here

http://support.microsoft.com/kb/834484

 

Let me know if you encounter further issues I will do my best to help you.

 

Hope this helps!

RobertoR

▼

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
0
Reply
0
Please use plain text.