03-30-2011 11:55 AM
I'm trying to activate the HP Smart Print Feature on the HP/Bing Tool Bar. I have the tool bar loaded and running. I click on the Smart Print button which takes me to the website to activate the Smart Print Feature. I click to active, the feature is downloaded and then an error message pops up stating that "Smart Print is not supported by PC Configuration, check minimum requirements". I presume it's telling me I have to have the minimun requirements listed in the FAQ's. Well I'm running Windows 7 (new laptop) with IE9 (everthing updated). Could it be that Smart Print cannot be used with IE9 yet? Where can I get some help/answers?
04-06-2011 11:44 AM
Never got an answer from anyone, but from searching this forum, it appears that the current HP Smart Print App is not available for IE9 yet. It appears HP needs to update the app for IE9. Question is, no one has an answer as to when it will be ready or if HP is even working on an update to the app for IE9.
Anyone at HP with at least some update info on the status of the app for IE9, would be great if you could post an update on the boards.
04-06-2011 05:08 PM
Thanks for answering, I appreciate it! Hope they give us an answer soon..They keep promoting it but most who use IE9 have already downloaded the latest version! thanks again...
04-08-2011 01:05 AM - edited 07-04-2011 07:48 PM
HP Smart Print 18.104.22.168 version supports IE9 and Firefox 4. It is available in many countries now on the smart print website. Additional languages are being rolled out each week. You can also get the latest version（22.214.171.124) through the auto update mechanism.
I am an HP Smart Print developer, when I offer advice on HP Products; I'm speaking for myself and not for HP
Please change the status to “Solved” if this answered your question. Thank you!
05-03-2011 02:09 PM
I upgraded to IE9 on my hp s3505f, vista 32, hp 3500 color laserjet printer - won't print web pages anymore. Same problem as others - appears to be no support either from MS or HP. I use it for business and it is frustrating. I need a fixt that worksd nothing here or on the MS site was of any use, just a waste of time.