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HP1606dn
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04-26-2011 10:22 AM
I have a new HP computer, Office 2010, and Laserjet P1606dn. Envelopes don't print in Word. They feed through the printer, but nothing gets printed. Help please.
Re: HP1606dn
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04-26-2011 12:17 PM
Do you get any type of error message? also make sure in the printing prefrences that it is set to be printing an envelope and take any of the other paper out of the tray.
Let me know if this helps.
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Re: HP1606dn
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04-26-2011 12:31 PM
Yes, I did this. I have owned HP Laserjets since the very first one--over 20 years ago--so know how to handle envelopes. I have used Office for well over a decade, so I know what to do. I have tried EVERYTHING. Googling tells me I am not the only person who has encountered this issue--but I can't find the solution. The envelope feeds, but nothing is printed on it.
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04-26-2011 01:02 PM
And I should have added that there is no error message!
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04-26-2011 01:04 PM
Another point: when I run through paper instead of an envelope, it still prints nothing.
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04-26-2011 01:28 PM
Are you able to print a test page from the printer alone. Because you may have a different issue that what i originally thought.Try that if you would and let me know if it prints.
I work for HP but my posts and replies are my own thoughts.
If I have solved your issue, please feel free to provide kudos
Make it easier for other people to find solutions, by marking my answer with Accept as Solution if it solves your issue.
Re: HP1606dn
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04-27-2011 05:48 AM
I believe there is an issue with the automatic paper sensor. I found someone with a similar problem with another model HP printer. The solution there was
This works on my printer too ...but what a PAIN each time I want to print an envelope.
Why this issue? Is there a simple fix? Is the automatic paper sensor not working?
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10-21-2011 01:19 PM
go to options in the envelope/label window and change "feed from " from manuel to tray 1 or tray 2
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03-28-2012 06:00 AM
I'm having exactly the same problem -- the envelope goes through the printer, but nothing prints. Regular paper prints fine and I get no error message when I try to print an envelope. This solution worked, but I agree that it's a ridiculous amount of effort for the purpose of printing an envelope (and it has to be done twice if you want to return to the Plain Paper setting after the envelope prints). I can't believe this is what the designers intended, so there must be something wrong somewhere.
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03-28-2012 06:01 AM
