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morelka23
Posts: 1
Member Since: ‎05-25-2011
Message 1 of 2 (891 Views)

Have to restart print spooler every time I want to print

Hello,

I am using a Photosmart C4480 with Windows 7 Home Premium 64-bit. All documents I send to the printer fail to print and get stuck in the printer queue with a generic "Printer: Error" message. The only way to resolve the issue is to restart the print spooler under Services (Computer Management console). Once I restart, the document that got stuck is released, but any new documents I send to the printer get stuck in the queue again. The print spooler service is set to 'Automatic' startup type and 'Restart the Service' is selected under First and Second failure, so I have no idea why this is happening.

Thanks!

Regents Professor
8lives
Posts: 5,084
Member Since: ‎12-02-2008
Message 2 of 2 (879 Views)

Re: Have to restart print spooler every time I want to print

This is not a print spooler problem, check your C4480 using this diagnostic utility.



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