This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: I can't open my project after HP Photo Creations update. (177 Views)
Reply
Student
Harier2008
Posts: 1
Registered: ‎06-08-2012
Message 1 of 2 (181 Views)

I can't open my project after HP Photo Creations update.

Hello. 
After updating to a new version of HP Photo Creatinos i can't open my project. I created it in old version and when i try to open it in a new version of HP Photo Creations - it's nothing happens. It doesn't open my project and no any message shown... How can i open my old project in a new version?

 

Regards, Dmitry.

Please use plain text.
Teacher
RocketLife
Posts: 295
Registered: ‎01-18-2011
Message 2 of 2 (177 Views)

Re: I can't open my project after HP Photo Creations update.

[ Edited ]
Hi Dmitry.

Please send more detail to our support team at hpsupport@rocketlife.com.

Which type of project was it?
Mac or Windows?
Does this affect all projects?

Thank you, RocketLife
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
RocketLife, developer of HP Photo Creations
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••
» Visit the HP Photo Creations Facebook page — news, answers, and inspiration
» See the HP Photo Creations video tours — cool tips in under 2 minutes
Posted from Apple iPad
Please use plain text.