07-17-2011 03:01 PM
Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen? What program are you using for email?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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05-07-2012 12:44 PM
Happy Monday. Lets try this:
Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Default tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Let me know if this resolves the issue!
10-29-2012 03:47 PM
I have an new computer. It works normally but it won't print E-mails. I have tried three different printers with the same result. I can print internet documents, word processor documents, spreadsheets, etc - but not E-mails! When I click "print" on an E-mail message the computer acts like it's not connected to the printer. Nothing happens! How did you fix your similar problem?
04-03-2013 09:09 AM
I understand that you're not able to print emails at this time. I have a couple of questions for you. Are you able to print from other applications on your computer? Have you tried using a different browser such as Google Chrome?