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Top Student
lesilove1
Posts: 1
Member Since: ‎09-25-2011
Message 1 of 128 (478,514 Views)
Accepted Solution

My printer is offline, how do I get it back on line?

How do I get my printer back online?

Professor
Picardje
Posts: 1,757
Member Since: ‎07-15-2009
Message 2 of 128 (478,505 Views)

Re: My printer is offline, how do I get it back on line?

Hi,

 

If the printer is turned on but the os is stating it is offline, go to the control panel and find printers. Right click the icon of your printer and choose the option "use printer online". If this doeasnt work for you provide me with some more info.



Say "Thanks" by clicking the Kudos Star in the post that helped you.

Although I work for HP my posts and replies are my own

Please mark the post that solves your problem as "Accepted Solution"

Student
bobbysue63
Posts: 1
Member Since: ‎09-19-2012
Message 3 of 128 (477,478 Views)

Re: My printer is offline, how do I get it back on line?


lesilove1 wrote:

How do I get my printer back online?



I have a HP that just quit working.

Student
karenloughrey
Posts: 1
Member Since: ‎12-29-2012
Message 4 of 128 (476,571 Views)

Re: My printer is offline, how do I get it back on line?

printer is offline.  How do I get it back online?

 

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 5 of 128 (476,499 Views)

My printer is offline, how do I get it back on line?

[ Edited ]

@karenloughrey
I would take a look at this document.

Click here for document.

Let me know how it goes.

Student
rb1951
Posts: 1
Member Since: ‎02-25-2013
Message 6 of 128 (475,593 Views)

Re: My printer is offline, how do I get it back on line?

Everything seems to be plugged in.  How do I get back on line?

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 7 of 128 (475,591 Views)

Re: My printer is offline, how do I get it back on line?

rb1951

 

This article should help with your printer offline error (it is the same as linked by garytech1 linked above:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en

Give the steps outlined a try and let us know if it helps. If it does not help we need a little more information, what printer is this for? What operating system are you running?

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
lilymaid
Posts: 1
Member Since: ‎05-01-2013
Message 8 of 128 (472,425 Views)

Re: My printer is offline, how do I get it back on line?

I find your test for reading  and entering your web site insulting.  How can anyone with vision proplems ,such as  macular degeneration read some of the letters.  I know the reason for them but I have found the whole

HP seervice lacking.  I have owned 3 printers . Never have I had one as touchy as this one. Maybe it's the computer, I don't know,but trying to find an answer with the online manual is horrible.  First , my whole afternoon has been spent trying to find out how to get the Printer to go back online. . I've had it a couple of years now and this is the first time this has happened..  If I scan something it prints fine.  But I can't copy anything online.  Between Windows and HP , I can't express why I continue to torture myself.

Provost
Bob_Headrick
Posts: 15,300
Member Since: ‎11-17-2008
Message 9 of 128 (468,958 Views)

Re: My printer is offline, how do I get it back on line?

Honor Student
Olsen
Posts: 2
Member Since: ‎05-09-2013
Message 10 of 128 (471,628 Views)

Re: My printer is offline, how do I get it back on line?

What do you do if you do not have a  "use printer online" button (I'm usuing a Mac Book Pro?  Thanks!

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