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Top Student
Posts: 1
Member Since: ‎09-25-2011
Message 1 of 128 (789,124 Views)
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My printer is offline, how do I get it back on line?

How do I get my printer back online?

Accepted Solution

Re: My printer is offline, how do I get it back on line?

After stressing about this, I did what I consider MY RULE #1 (and preach about it and then forget); think Canadian accent:

 

"When in doot (doubt)...REBOOT"!  So I did.  The printer made some "working noises" and whatever "printer offline problem" was kicking my butt,  the printer reset itself (software or hardware) and I've had NO  problems since then .

 

I was frustrated enough that I was just going to spend cash I had no right to spend and buy a newer, more expensive printer.  I have 3 HPs (2 of them are the small deskjets) and an Epson (which I don't use because the paper is loaded from thr rear and I don't have the room).  All my printers come from the early ages of the digital cameras--buy a camera, get a free printer.  My #1 is  an F335; it prints, copies and scans like the workhorse it's always been.  I don't print photos, it sucks ink, but I hope it lasts forever.

 

This was too simple and may not be the answer for everybody, but I hope it will work for some of you.

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Professor
Posts: 1,757
Member Since: ‎07-15-2009
Message 2 of 128 (789,115 Views)

Re: My printer is offline, how do I get it back on line?

Hi,

 

If the printer is turned on but the os is stating it is offline, go to the control panel and find printers. Right click the icon of your printer and choose the option "use printer online". If this doeasnt work for you provide me with some more info.



Say "Thanks" by clicking the Kudos Star in the post that helped you.

Although I work for HP my posts and replies are my own

Please mark the post that solves your problem as "Accepted Solution"

Student
Posts: 1
Member Since: ‎09-19-2012
Message 3 of 128 (788,074 Views)

Re: My printer is offline, how do I get it back on line?


lesilove1 wrote:

How do I get my printer back online?



I have a HP that just quit working.

Honor Student
Posts: 1
Member Since: ‎12-29-2012
Message 4 of 128 (787,179 Views)

Re: My printer is offline, how do I get it back on line?

printer is offline.  How do I get it back online?

 

Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 5 of 128 (787,102 Views)

My printer is offline, how do I get it back on line?

[ Edited ]

@karenloughrey
I would take a look at this document.

Link to document

Let me know how it goes.

Student
Posts: 1
Member Since: ‎02-25-2013
Message 6 of 128 (786,196 Views)

Re: My printer is offline, how do I get it back on line?

Everything seems to be plugged in.  How do I get back on line?

Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 7 of 128 (786,190 Views)

Re: My printer is offline, how do I get it back on line?

[ Edited ]

rb1951

 

This article should help with your printer offline error (it is the same as linked by garytech1 linked above:


 http://h10025.www1.hp.com/ewfrf/wc/documentcc=us&dlc=en&docname=c02241610&lc=en&jumpid=reg_r1002_use...

Give the steps outlined a try and let us know if it helps. If it does not help we need a little more information, what printer is this for? What operating system are you running?

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Honor Student
Posts: 1
Member Since: ‎05-01-2013
Message 8 of 128 (783,041 Views)

Re: My printer is offline, how do I get it back on line?

I find your test for reading  and entering your web site insulting.  How can anyone with vision proplems ,such as  macular degeneration read some of the letters.  I know the reason for them but I have found the whole

HP seervice lacking.  I have owned 3 printers . Never have I had one as touchy as this one. Maybe it's the computer, I don't know,but trying to find an answer with the online manual is horrible.  First , my whole afternoon has been spent trying to find out how to get the Printer to go back online. . I've had it a couple of years now and this is the first time this has happened..  If I scan something it prints fine.  But I can't copy anything online.  Between Windows and HP , I can't express why I continue to torture myself.

Provost
Posts: 16,626
Member Since: ‎11-17-2008
Message 9 of 128 (779,569 Views)

Re: My printer is offline, how do I get it back on line?

Honor Student
Posts: 2
Member Since: ‎05-09-2013
Message 10 of 128 (782,240 Views)

Re: My printer is offline, how do I get it back on line?

What do you do if you do not have a  "use printer online" button (I'm usuing a Mac Book Pro?  Thanks!

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