New HP Deskjet 2050 J510 series "paper Jam" won't print

[michaelangelica]

HP Deskjet 2050 J510 series

I purchased this a month ago. I still can get it to print (although it will scan) 

It keeps saying there is a paper jam when there isnt!

I am at my wit's end.  I have tried everything except taking it back to the store and throwing it at them!

Life was not meant to be this hard !

Any suggedted Fix??

[Ciara_B · Accepted solution]

Hi michaelangelica

Try following the steps outlined in this document

That work?

Ciara

[lstarr]

omg.....thank you sooo much that was a very helpful video ........thanks soo much xoxo

[Ciara_B]

Hi Istarr

Glad to hear you liked the video

Ciara

[Thumbelina1951]

Spoiler

I would like to know what date I purchased this printer for I cannot print anything for it james up.