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michaelangelica
Posts: 1
Member Since: ‎03-06-2011
Message 1 of 5 (7,811 Views)
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New HP Deskjet 2050 J510 series "paper Jam" won't print

HP Deskjet 2050 J510 series

I purchased this a month ago. I still can get it to print (although it will scan) 

It keeps saying there is a paper jam when there isnt!

I am at my wit's end.  I have tried everything except taking it back to the store and throwing it at them!

Life was not meant to be this hard !

Any suggedted Fix??

Regents Professor
Ciara_B
Posts: 6,316
Member Since: ‎11-27-2009
Message 2 of 5 (7,597 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

Hi michaelangelica

Try following the steps outlined in this document

 

That work?

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
lstarr
Posts: 1
Member Since: ‎03-22-2012
Message 3 of 5 (6,162 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

omg.....thank you sooo much that was a very helpful video ........thanks soo much xoxo

Regents Professor
Ciara_B
Posts: 6,316
Member Since: ‎11-27-2009
Message 4 of 5 (6,132 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

Hi Istarr

Glad to hear you liked the video

:smileyhappy:

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
Thumbelina1951
Posts: 2
Member Since: ‎05-30-2012
Message 5 of 5 (5,419 Views)

Re: New HP Deskjet 2050 J510 series "paper Jam" won't print

Spoiler
I would like to know what date I purchased this printer for I cannot print anything for it james up.

 

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