12-29-2010 02:45 PM
I printed a document with only one sheet in paper tray. After printing I got message "out of paper, retry". So I turned printer back on with paper in paper tray and hit retry. Nothing happened. I can not print anything now because there is a document in queue which I am unable to get rid of either by trying to print or cancel.
03-19-2014 08:37 PM
HI! You can use this link to troubleshoot your issue http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&
Hope this one helps.. usually Out of Paper messages appear when the printer is not feeding the paper properly..
If the robot resolved your issue, please mark it as an Accepted Solution.