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08-16-2011 11:50 AM
Suddenly Photo Crations abruptly closes when I click on a theme for a creation.
I have used this program in the past with no trouble.
I have tried uninstalling, downloading the latest version and reinstalling to no avail.
I am using a Dell Laptop 1720 with Windows 7, HP Photosmary 8250 printer.
Solved! Go to Solution.
08-16-2011 02:02 PM
Thanks for letting us know. Please contact our customer support team at hpsupport.na@RocketLife.com. They can help get you printing again.
RocketLife, developer of HP Photo Creations
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08-17-2011 10:15 AM
Received an email response from tech support instructing me to call for phone support. Excellent!!! It turns ou that Internet Explorer 9 was the uclprit. Reverting to IE 8 solved the problem. Guess I will wait a while before trying IE 9 again.