This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Photosmart B110 wireless printer looses network if switched off ?? (314 Views)
Reply
Honor Student
Novicerover
Posts: 2
Registered: ‎06-28-2011
Message 1 of 3 (314 Views)
Accepted Solution

Photosmart B110 wireless printer looses network if switched off ??

Every time I switch the power off on the printer i find that i have to reset it to the router all over again. The router is a Tensa operating on Virgin cable service . Computer is a Medion on windows 7. I did reinstall the software for the printer which cured it whilst I switched on an off to test it. However when I used it a couple of days later it was back to square one. Any ideas would be appreciated !!
Posted from Apple iPad
Please use plain text.
Associate Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 2 of 3 (276 Views)

Re: Photosmart B110 wireless printer looses network if switched off ??

Hello Novicerover,

 

Welcome to the HP Consumer Printer Forums.

 

Here is a link that provides some troubleshooting that may resolve your issue:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...

 

 

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Please use plain text.
Honor Student
Novicerover
Posts: 2
Registered: ‎06-28-2011
Message 3 of 3 (264 Views)

Re: Photosmart B110 wireless printer looses network if switched off ??

I just want to say thank you for your help. I went back to square one and downloaded the latest software. Then iI reset the router and added the printer again to the network. Delighted to say all seems well , having tested it for the last week. I don't know what we do without these forums ,bearing in mind that they are made up of experiancd clever people prepared to give their time to the less knowledgable.
Posted from Apple iPad
Please use plain text.