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09-20-2010 12:58 PM
So I'm out of town on business. I wanted to send my son a little surprise so I opened paint and made a little drawing that he would enjoy to send to the printer. I saved it as a jpg attached it to my email and got the following response via email...
"The print job was cancelled because the print job included photos that were too low in quality to print with good results."
Is there a setting somewhere that will allow me to print what I want without HP telling me that my paint skills are lacking?
06-22-2012 02:22 PM
Is there an answer to the original question? I'm getting the same error message, and this 'service' feel more like a pain in the xxx than anything beneficial.
06-24-2012 12:33 AM
To find the necessary image size, multiply the desired print size by the print resolution. For example, to print an 8-inch wide image at 300 dpi (dots per inch), set your Paint image to 8x300 pixels wide, or 2400 pixels.
The printing service you're using may use a lower resolution, such as 200 dpi. In that case, your original image would need to be only 8x200 pixels wide, or 1600 pixels.
In HP Photo Creations, a yellow triangle will appear on your image if it's too small to print clearly. You can then shrink the image until the triangle disappears. You can send your image to someone else to print by clicking the Share button.
Hope this helps,
RocketLife, developer of HP Photo Creations
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