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Printer won't let me get it online
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02-07-2011 05:40 AM
My printer shows it's offline. When I go to control panel-printer -right click the printer icon-click run as administrator it only shows "use printer offline". It does not show the "use printer online" option. How can we solve this problem?
Ed
Re: Printer won't let me get it online
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02-07-2011 06:58 PM
How is your printer connected - USB, ethernet or wireless?
What model is your printer?
I do work for HP Printer Support, however my comments/advice are mine alone.
Re: Printer won't let me get it online
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02-08-2011 04:17 AM
I have a deskjet 3650 and a wireless network but the printer is connected to a PC with a USB cable. It worked fine up until three days ago.
Re: Printer won't let me get it online
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02-12-2011 10:13 AM
Just click where it says "Use Printer Offline" the checkmark should go away, and your computer should show the printer as "Online"
Re: Printer won't let me get it online
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02-17-2011 12:18 PM
I switched the check box to put the printer online but it still indicates that it is off line. How do I get it to print documents on my ccomputer?
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09-17-2011 03:13 AM
my hp deskjet f2200 is showing up as printer is offline and will not print could you please advise me how to get it to print
Re: Printer won't let me get it online
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09-21-2011 12:54 PM
New HP 4500 printer shows it is off line. How can I get it online>
za wrote:My printer shows it's offline. When I go to control panel-printer -right click the printer icon-click run as administrator it only shows " printer offline". It does not show the " printer online" option. How can we solve this problem?
Ed
Re: Printer won't let me get it online
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09-21-2011 11:29 PM
Hi,
You can try this, right click on the printer Icon, find " Printer properties" -> "Port" -> "Add port", configure the printer port appropriately and see if the printer is online or not.
Re: Printer won't let me get it online
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01-10-2012 06:14 AM
I have a HP photosmart 2700. I have used it for several years. Now suddenly when I want to print it says the printer in not on line -- and I cannot find any way to get it on line.
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02-11-2012 07:04 PM
how can get hd 7510 printer back on line
