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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-03-2012 02:08 PM

HP Recommended

HP Photosmart 6510: Power button won't turn on, and the printer window has an error code 83C00020. There is a flashing green light uder the camera icon near the card readers. Running XP/sp3. Printer is 4 years old.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2012 12:41 PM

HP Recommended

Try removing the cartridges and reseting the power to the printer. If the printer restarted to the same error code then it is possible that one of the parts in the printer has failed. If the printer asked for the cartridges to be installed then one of the cartridges is failing or the print head system itself is failing. 

Binary_Zen (worked at HP )

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Please mark Accept As Solution if it solves your problem

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3 REPLIES 3

‎01-05-2012 12:41 PM

HP Recommended

Try removing the cartridges and reseting the power to the printer. If the printer restarted to the same error code then it is possible that one of the parts in the printer has failed. If the printer asked for the cartridges to be installed then one of the cartridges is failing or the print head system itself is failing. 

Binary_Zen (worked at HP )

Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem
Was this reply helpful? Yes No

‎07-29-2014 05:33 PM

HP Recommended
@ixoye333 wrote:

HP Photosmart 6510: Power button won't turn on, and the printer window has an error code 83C00020. There is a flashing green light uder the camera icon near the card readers. Running XP/sp3. Printer is 4 years old.

 

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‎07-29-2014 05:41 PM

HP Recommended
@apdavis wrote:
@ixoye333 wrote:

HP Photosmart 6510: Power button won't turn on, and the printer window has an error code 83C00020. There is a flashing green light uder the camera icon near the card readers. Running XP/sp3. Printer is 4 years old.

 

 

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