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01-11-2012 09:38 AM
I get a "Script Error" message when I try to print anything from IE9. My OS is Windows 7 and I have a HP Deskjet 4480 all in one. I ran printer tool fix and it gave me a green light. I can print anything else from my computer that is not within IE. Would appreciate help to remedy this situation. Thank you.
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01-11-2012 09:42 AM
On your computer:
- Go to the Start button.
- Select All Programs.
- If you have both Internet Explorer and Internet Explorer 64-bit, open the version that is not the 64-bit and try to print.
Although I work for HP, my posts and replies are my own opinion and not those of HP.
02-14-2012 08:07 PM
Changing the Versions of explorere didn't help. It isn't just explorer, photo preview won't print, nor will notes, and several other built in windows 7 programs. The errors are different with each, if the even give one. Most of the time they just do nothing.
08-01-2013 07:02 AM
I have a similar problem of being unable to print in IE 9 (however using Firefox is fine).
I read your reply, but couldn't determine whether I have IE 64-bit or not.
I have an HP Deskjet 1000 Printer J110a, and have run the diognostic tools to no avail.
Suggestions much appreciated.
08-08-2013 10:23 AM
Hi Stephen, I'm not an expert on IE9 but I know Miles has a pretty good link in the post below
Does this help?
08-10-2013 04:05 AM
I think my particular problem stems from having a non-genuine version of Microsoft Windows 7 (as is very common in China).
So I will try to solve this major issue first.
Regards and thanks