Smart Print tool bar is gone after upgrade

[JMuthukamatchi]

Hi -

I received an alert to about Smart Print upgrade.  After the upgrade the tool bar is gone. 

Do I have to download and reinstall the software?

Thanks,
Jay

[Binary_Zen]

It might have just been disabled. On your browser go to tools-manage add ons. Check if the Smart Web Printing is still listed. If not then you will need to redownload the software using the link below.

http://www.hp.com/global/us/en/consumer/digital_photography/free/software/smart-web-printing.html

[JMuthukamatchi · Accepted solution]

Hello Zen -

Thanks for your reply. 

Enabling the tools didn't work.  I had to reinstall the software to bring the toolbar working. 

This is the second time it is happening to me.  It happened about a month ago.  I believe it happens after I install HP's software upgrades.

Thanks,
Jay Muthukamatchi

[been]

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JMuthukamatchi wrote:

Hello Zen -

Thanks for your reply. 

Enabling the tools didn't work.  I had to reinstall the software to bring the toolbar working. 

This is the second time it is happening to me.  It happened about a month ago.  I believe it happens after I install HP's software upgrades.

Thanks,
Jay Muthukamatchi

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