Smart Web Printing and IE8

[JohnBoyd]

Does Smart Web Printing work with IE8?

[DexterM]

Click Here

[JohnBoyd]

Thanks. That is what I was afraid of.

[coralie]

When this is available will we be notified via automatic updates and will we have to adjust our managed add-ons before IE 8 accepts it or will it load under a different name?

[DexterM]

Not much can be said about how IE is gonna treat it, but I'm pretty sure HP will inform users about it through their newsletter. or you can always check the SWP website at http://www.hp.com/go/swp

[coralie]

OK thanks

[homeispalosverd]

yeah, typical of HP ..... it's not like they didn't know IE8 was coming ... this is why Microsoft puts out betas WAY in advance so companies like HP can get their products compatible.

but no, not HP ....

I'm getting sick of this company .... time to find a better printing service company

This isn't the first time this has happened. ... same thing with IE 6 to IE 7 with other HP software.

[homeispalosverd]

If I ran my company like HP does theirs, I'm not sure I would still be in business.

Let me know where (if) I'm wrong in my thinking.  Beta of IE 8 has been out for quite some time correct?

One reason beta programs are released is so that other software companies can test their software against a new release, correct?

Therefore it is unforgiveable that HP has been dragging their heals coming up with a solution for Smart Web printing for IE 8 (and by the way, they still haven't done so for Firefox 3.xx)

Is it just me, or is this just poor customer service?

George Fotino

www.homeispalosverdes.com

gfotion at homeispalosverdes.com

[TaraC]

Hi all,

I'm happy to report that the HP Smart Web Printing Software is now compatible with Internet Explorer 8 for Windows Vista and XP.  You can download the new software by going to the HP Smart Web Printing product support page (http://h10025.www1.hp.com/ewfrf/wc/product?product=3551212&lc=en&cc=us&dlc=en&lang=en&cc=us) and clicking on Software & Driver downloads.

***Although I am an HP employee, all of my posts express my own opinions and not HP's whatsoever.

[homeispalosverd]

maybe i spoke to hastily.

i see that when going to the site, it is compatible with ie8 but i haven't tried yet.

it's interesting though that while in ie7 if you click on the update for smart web printing, it says no update is available

and now that I installed this latest version, guess what ... the smart web printing icon is GONE

so something is still not right

this is a 1/2 apology