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03-25-2012 09:36 AM
Follow the link below:
Issue: If using IE9 in Windows 7 64 Bit
Internet Explorer 9 is not compatible with HP Smart Web Printing.
How do I know if my IE browser is 32-bit or 64-bit?
In your Internet Explorer browser, click Help, and then click About Internet Explorer. If the version is Internet Explorer only, you have the 32-bit version. If the version is Internet Explorer 64-bit version, you have the 64-bit version.
HP Smart Print is a new program replacing HP Smart Web Printing. HP Smart Print is supported in Internet Explorer, version 9 and earlier (32-bit IE versions only).
07-01-2012 02:46 PM
I uninstalled & reinstalled Hp Web Smart Printing and still no "button" on my IE8 toolbar ? The first time after installing it the black side bar is there then when I click the X to close it it never reapears anywhere ? How can I get it in my toolbar to click and use it when I need it ? Jerry11139
07-17-2012 09:28 PM
Our internet went down due to a faulty modem. Once repaired, I have lost all incons from my printer including the smart print feature. How do I restore this? Please advise.
10-01-2012 04:21 PM
I downloaded HP Smart Pint & Bing Tool Bar. Icon no tool bar appear on my screen. What do I need to do to use smartm web for printing?