HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Will someone at HP please give us some help with Smart Print. (301 Views)
Reply
Reply
Topic Options
techibob9 Honor Student
Honor Student
techibob9
Posts: 3
Registered: ‎05-04-2012
Message 1 of 4 (301 Views)
Report Inappropriate Content

Will someone at HP please give us some help with Smart Print.

‎05-17-2012 05:03 PM

Obviously there are some installation problems that need to be addressed by HP. With so many of us getting ulcers trying to get SP to run, HP needs to come out with some better instructions....How complicated can a program be??? I would think HP and Microsoft would want us to use the program!!!   How do we get HP to help???           techibob9

0
Reply
0
Please use plain text.
 
HP
HP
pcwizard
Posts: 10,448
Registered: ‎12-31-2009
Message 2 of 4 (198 Views)
Report Inappropriate Content

Re: Will someone at HP please give us some help with Smart Print.

[ Edited ]

‎06-12-2012 03:53 PM - edited ‎06-12-2012 04:03 PM

Hi  techibob9,

 

What kind of issues are you having with Smart print?

 

Check out the document at the link below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01812475

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
0
Reply
0
Please use plain text.
 
techibob9 Honor Student
Honor Student
techibob9
Posts: 3
Registered: ‎05-04-2012
Message 3 of 4 (127 Views)
Report Inappropriate Content

Re: Will someone at HP please give us some help with Smart Print.

‎06-24-2012 04:20 PM

This is techibob9..........I think my problem is that I have Internet Explorer 9, 64 bit....From what I can find, all the IE9 downloads for Windows 7 were 64 bit (am I correct?)...If so, why was Smart Print configured to run on IE9 32 bit???   makes a lot of sense!!    Should I just give up until Microsoft makes more changes, or is there some secret way to get Smart Print operating?

0
Reply
0
Please use plain text.
 
HP
HP
pcwizard
Posts: 10,448
Registered: ‎12-31-2009
Message 4 of 4 (121 Views)
Report Inappropriate Content

Re: Will someone at HP please give us some help with Smart Print.

‎06-25-2012 04:27 AM

Hi techibob9,

 

Follow the steps in the document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01812475

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
0
Reply
0
Please use plain text.