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Re: Would any HP person have the courage to tell us WHY and WHEN??... (1789 Views)
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Top Student
homeispalosverd
Posts: 10
Registered: ‎04-29-2009
Message 1 of 8 (2,129 Views)

Would any HP person have the courage to tell us WHY and WHEN??...

Ok, so IE 8 has been out for a while.  It's been in beta long enough and we customers still don't have a working HP Web Printing update for IE8, let alone Firefox which has been out for a REALLY LONG time.

 

Seems ridiculous.

 

WHEN WILL HP GET A FIX FOR IE8?
Quite frankly I'm sick and tired of the weasle answer, "we need time to work with IE8" .... as if it came as a big surprise.
Ridiculous.
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Honor Student
airmech
Posts: 4
Registered: ‎11-19-2008
Message 2 of 8 (2,029 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

I agree. I foolishly downloaded IE8 on Friday after getting a Microsoft Update notice and now I get messages that it isn't compatible with Smart Web printing with my C6280.

 

I don't get it. I would never have upgraded to IE8 had I known that.

 

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Top Student
homeispalosverd
Posts: 10
Registered: ‎04-29-2009
Message 3 of 8 (2,027 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

I know, it is so frustrating.

 

Look, like it or not, Microsoft "rules" the computing world.  I know that's an arguable statement, but that's the way it is.  For a company like HP not test their own software, when Microsoft CLEARLY made the world know with betas of IE8, against IE8 is "consumer malpractice".

 

I wish there was another alternative to this smart web printing.

 

HP is lazy, arrogant and spits in the face of us consumers of their product.

 

Thanks for holding us back again HP!  We though you would have learned your lesson in the IE6 to IE7 debacle with your software.

 

SHAME ON ME for staying with HP this long.

 

Time to consider other printing companies.

 

 

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Student
yoyo1198
Posts: 1
Registered: ‎07-01-2009
Message 4 of 8 (1,951 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

Well, I did the same thing and now web print won't work.  I've heard that an IE7 downgrade is going to be available in September......guess I'll get on that train.
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Teacher
TaraC
Posts: 145
Registered: ‎11-19-2008
Message 5 of 8 (1,818 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

Hi all,


I'm happy to report that the HP Smart Web Printing Software is now compatible with Internet Explorer 8 for Windows Vista and XP.  You can download the new software by going to the HP Smart Web Printing product support page (http://h10025.www1.hp.com/ewfrf/wc/product?product=3551212&lc=en&cc=us&dlc=en&lang=en&cc=us) and clicking on Software & Driver downloads.


***Although I am an HP employee, all of my posts express my own opinions and not HP's whatsoever.

Thanks!

Tara

**Although I am an HP employee, I am speaking for myself and not for HP.
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Top Student
homeispalosverd
Posts: 10
Registered: ‎04-29-2009
Message 6 of 8 (1,798 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

I DO NOT TRUST YOU ... I followed you link and here is what it says: DO you see ANYWHERE that it says compatible with IE 8?  NO! 

 

You are telling a lie or don't know what you're talking about or HP is once again not being professional to update this website.

 

EITHER OPTION SUCKS!

 

Installing the HP Smart Web Printing software in Windows
  NOTE: HP Smart Web Printing software is compatible only with versions 6.0, 6.0 SP1, 6.0 SP2, and 7.0 (32-bit version only) of Microsoft Internet Explorer. During the software installation, the software will check if the operating system is supported and that Internet Explorer 6.0 or higher is installed.
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Distinguished Professor
DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 7 of 8 (1,793 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

Try this link...

 

 http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?os=228&softwareitem=dj-56929-6&lc=en&dlc=en...

----------------------------
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
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Distinguished Professor
DexterM
Posts: 4,501
Registered: ‎11-17-2008
Message 8 of 8 (1,789 Views)

Re: Would any HP person have the courage to tell us WHY and WHEN??...

The above link is for XP. Use the foll. link for Vista.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?os=2093&softwareitem=dj-56929-6&lc=en&dlc=e... 

----------------------------
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
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