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can't print PDF or word file (305 Views)
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wongwilliamcw Student
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wongwilliamcw
Posts: 1
Registered: ‎05-26-2012
Message 1 of 2 (305 Views)
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can't print PDF or word file

‎05-26-2012 06:08 PM

my 6500 all in one printer cant print pdf , excel or word file format doc via e-print, what can i do ?

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pcwizard
Posts: 10,209
Registered: ‎12-31-2009
Message 2 of 2 (214 Views)
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Re: can't print PDF or word file

‎06-12-2012 03:51 PM

Hi wongwilliamcw,

 

What model of 6500 printer do you have (E709 or E710)?

 

Check out the following document below.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02721964

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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