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02-07-2012 04:52 PM
I have An officejet 4500 G510a Windows 7 64-bit system-- email settings error "the program could not find any supported email programs on your system.Please install a supported email program and try again". I get this error message when i click email settings in HP solution center trying to "scan to email.
02-14-2012 01:33 PM
Yes same problem I think,
How can I specify an email client? The list gives me one option and I don't want to use it. I use Juno email client. (old I know but notheless) or even my gmail account. Can that be used? We need more options for the 'Scan to email' options.
07-31-2012 09:39 AM
I have the same problem with an HP dv9730 laptop running Vista. Have two laptops in the office connected to the HP Officejet 4500 wireless. Both have been working fine for over a year, then recently one of the laptops began experiencing this issue.
Can't scan to email OR to a file as there is nothing in the SCAN TO destination drop down to choose from. Tried uninstalling the printer and HP Solution Center twice, did not solve the problem. This problem basically renders the scanning feature of my HP4500 wireless printer as useless.
If you try the HP Solution Center email settings, it gives the error:
The program could not find any supported e-mail program on your system. Click OK to close the program. Please install a supported e-mail program and then try again.