02-23-2012 02:32 PM
My Officejet 6000 E609n was printign yesterday, although on certain documents parts of some lines were missing. The low cartridge lights came on for red and yellow, so I replaced them today and tried to print a document which came out very faded and not legible. I then replaced the black cartridge and tried again. Still nothing ( test page is a faded windows symbol, nothing else) tried cleaning the rpinthead. . .test page the same. Help!!
02-23-2012 02:37 PM
Try an alignment then do a few clean printheads - it's worked many times for me.
If this doesn't work, you may have to physically clean the printhead using a Q-Tip and some distilled water
Although I am not affiliated with HP, please give Kudos if I've answered your question
02-23-2012 02:41 PM
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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