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script error when printing web pages (221 Views)
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Student
dreese12
Posts: 2
Registered: ‎01-02-2012
Message 1 of 2 (221 Views)

script error when printing web pages

Help! My printer just stopped printing website pages.  It's a good thing that it's Christmas Break because I use my computer for online college classes and I'm printing from websites all the time. Hopefully you can help.    Here's my printer and computer info and the error message:

 

HP Photosmart Premium series C309g.

Windows 7 64 bit

 

Error Message:

An error has occurred in the script on this page.

Line 2107

Char 1

Error Unspecified

Code 0

URL  res://ieframe.dll/preview.js

 

The only change I can think of that I made to my computer is that I uninstalled an online game.  I can't remember exactly when I did this, but it was about the same time I started having print problems.

 

Thanks in advance,

dreese12

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Student
dreese12
Posts: 2
Registered: ‎01-02-2012
Message 2 of 2 (219 Views)

Re: script error when printing web pages

A little more information that I just remembered...

 

I normally use internet explorer as my browser but I installed firefox around November.  I can print with firefox, not with internet explorer. 

 

Yes, I can switch and use firefox, but what if something happens to it also?

 

Thanks for any ideas you might have.

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