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Re: swp window box (663 Views)
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Student
vstites
Posts: 3
Registered: ‎06-16-2010
Message 1 of 4 (678 Views)

swp window box

my swp window on the left of my screen has slipped behind the page and all that is visible is about an 1/8 of an inch of the window which renders it useless twice it has let me drag the page over to expose the select button but that is all most the time it wont even let me do that i have had it up and running for about 4 months and now its hiding how do i fix this? PLEASE HELP!!!

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Student
vstites
Posts: 3
Registered: ‎06-16-2010
Message 2 of 4 (663 Views)

Re: swp window box

still looking for help on my hidden box

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Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 3 of 4 (653 Views)

Re: swp window box

Have you reset?  Turn the printer off, unplug the power from the back of the printer, wait 30 seconds, plug in and turn on.

 

If that does not do it, check for a software update from the control panel.

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Student
vstites
Posts: 3
Registered: ‎06-16-2010
Message 4 of 4 (591 Views)

Re: swp window box

i tried all that was suggested it only made it worse once i ran the update i lost my window box completely every time i tried to turn it on  it shut down my internet explorer i uninstalled everything and reinstalled it i now have my window box back but now i want to know why i cant install the update I'm running 64 bit windows 7 and it seems to NOT be compatable with your updates help?

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