Card reader not working

[lilkidz]

The card reader doesnt seem to work with my memory stick duo. SD seems to work fine. The other formats I don't know as I don't have any of those cards, xD, MMC. Model is X16-1358CA. Any drivers for the card reader? And on Device Manager, there's like 3 base system devices and 3 unknown devices that don't have drivers.

[Daniel_Potyrala]

Hi,

Go to Control Panel -> Devices Manager

Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.

Below You've got example how to do it:

[lilkidz]

1st Base System Device:

PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

2nd Base System Device:

PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

3rd base System Device:

PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

1st Unknown Device:

USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001

2nd Unknown Device:

ACPI\ENE0100
*ENE0100

3rd Unknown Device:

ACPI\HPQ0004
*HPQ0004

Message Edited by lilkidz on 08-31-2009 01:26 PM

[Daniel_Potyrala · Accepted solution]

1st Base System Device:

PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

2nd Base System Device:

PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

3rd base System Device:

PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

It's JMicron Card Reader here

1st Unknown Device:

USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001

It's Validity Fingerprint Sensor here

2nd Unknown Device:

ACPI\ENE0100
*ENE0100

It's Ene Cir Receiver here

3rd Unknown Device:

ACPI\HPQ0004
*HPQ0004

It's ProtectSmart Hard Drive Protection here

[lilkidz]

All works fine, thanks!

Only thing left is the ProtectSmart Hard Drive Protection. It's installed successfully, but it says that the hard drive isn't support even though it worked with Vista before. 

[Daniel_Potyrala]

So uninstall this ProtectSmart Hard Drive Protection and try latest version of

HP 3D DriveGuard here

[lilkidz]

Thank you again! The 3D DriveGuard worked`

[Daniel_Potyrala]

I'm also happy then this driver solved You problem.

[SWY]

If you are going to suggest someone load a piece of software that is not yet certified for Windows 7 (which happens to tie into the essential functionality of the hard drive), perhaps you might consider also reminding them of the risks they are taking....

Stephen

[Daniel_Potyrala]

@SWY

lol