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HP Protect Smart not working with windows 7 (6380 Views)
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Student
Moayad
Posts: 1
Registered: ‎07-29-2009
Message 1 of 2 (6,380 Views)

HP Protect Smart not working with windows 7

Hi there

i bought hp dv4 special edition with windows vista installed 

hp protect smart was working fine on windows vista 

i replaced vista by windows 7 RC

but HP protect smart not working now ( disabled because the drive is not supported!!!!!!!!)

i contact hp support and they send an update for hp protect smart but this did not fix the problem

so i tried to install the software in compatibility mode as windows vista as microsoft suggested but the problem still exsist

has anyone face this problem and fix it?

please help.

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 2 of 2 (6,318 Views)

Re: HP Protect Smart not working with windows 7

Hi,

How to solve this problem informations here. :smileywink:

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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