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08-01-2009 07:22 AM
please help me!
I bought on 8 of July my Pavilion dv7-1170el in MediaWorld center in Rome, Italy.
when I insert related product number (fv101ea#abz) in Microsoft Form for Windows7 upgrade request, get that the model inserted isn't allowed for upgrade program: this is false! In fact, the model is declared as allowed in HP official site and I bought it only after that dealer confirmed this.
Can someone help me?
08-03-2009 10:13 AM
At least the form I was using or trying to use to get my free upgrade only allows someone that purchased their computer in USA and Canada to get the free upgrade not anywhere else.