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10-22-2009 12:25 PM - edited 10-22-2009 12:34 PM
I have a HDX9310EA laptop - I upgraded it today from Windows Vista 32-bit Home Premium to Windows 7 Home Premium.
Quickplay was updated to 3.7 before the upgrade, and played Blu-ray just fine. Now it won't play them at all. I've tried running QP in compatibility for Vista, and I get this error: 'playback is not allowed because the vga resource is unavailable'. On XP I see the disc but when I click to play it will perpetually stick on the loading screen.
I reinstalled QP from my SwSetup folder from Vista, and 3.6 recognises the disc but will constantly loop just as it appears to play, reloading the program and asking me to update.
What can I do?
10-22-2009 01:18 PM
10-24-2009 07:45 AM
10-25-2009 04:22 PM
10-26-2009 07:29 PM
10-28-2009 07:38 AM
I used the version Vista that was originally loaded on my laptop as the one to be compatible with since I knew it worked with it while loaded. You may need to try different versions of Vista to make it work but the Vista Home SP1 worked for me. Now I can play my Blu-Ray DVDs again. :-)
Let us know if it works for you too.