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Re: Upgrade to 7 from Vista Business downgraded to XP (690 Views)
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Honor Student
tjrigs
Posts: 4
Registered: ‎08-20-2009
Message 1 of 9 (1,710 Views)
Accepted Solution

Upgrade to 7 from Vista Business downgraded to XP

I recently purchased a HP Compaq 8710w that came with Vista Business downgraded to XP Professional. I've ordered my upgrade kit, which I understand will require me to do a clean install. My question is, will I receive a retail copy of Windows 7, which includes both the 32-bit and 64-bit version, or will I receive only the 32-bit version? If I receive only the 32-bit version will it be specific to my serial number or will I be able to get on ebay and trade it for a 64-bit version?

 

It seems hardly fair that since I have to do a clean install no matter what, that I should be locked into the 32-bit version. As long as I'm doing a clean install, it seems like I should be able to upgrade it to 64-bit.

 

Thanks,

Tyler

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PhD Student
Adamtech
Posts: 1,230
Registered: ‎08-19-2009
Message 2 of 9 (1,716 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

I believe you will get 32 bit by default, you can usually contact Microsoft directly and they will send you the 64 bit version as long as you have a valid product key.

*Remember to mark your questions solved and click the "Kudos" star to show your thanks!

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Honor Student
tjrigs
Posts: 4
Registered: ‎08-20-2009
Message 3 of 9 (1,670 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

Thanks a lot. I'll look into that.
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PhD Student
Adamtech
Posts: 1,230
Registered: ‎08-19-2009
Message 4 of 9 (1,667 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

You're most welcome!

*Remember to mark your questions solved and click the "Kudos" star to show your thanks!

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Honor Student
tjrigs
Posts: 4
Registered: ‎08-20-2009
Message 5 of 9 (1,654 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

Just to clarify...should I contact them after I receive my copy of the 32-bit version, or should I do this independent of what I've done with HP?
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PhD Student
Adamtech
Posts: 1,230
Registered: ‎08-19-2009
Message 6 of 9 (1,673 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

After because you will need to provide them your product key.

*Remember to mark your questions solved and click the "Kudos" star to show your thanks!

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Honor Student
tjrigs
Posts: 4
Registered: ‎08-20-2009
Message 7 of 9 (1,651 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

Thanks...just wanted to check to make sure you didn't mean my HP Product Key.
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PhD Student
Adamtech
Posts: 1,230
Registered: ‎08-19-2009
Message 8 of 9 (1,648 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

You're welcome. I am talking about your Windows 7 product key when it arrives.

*Remember to mark your questions solved and click the "Kudos" star to show your thanks!

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Student
figsfollys
Posts: 3
Registered: ‎04-13-2012
Message 9 of 9 (690 Views)

Re: Upgrade to 7 from Vista Business downgraded to XP

I have related question... Will I need to install or upgrade to  the vista first from xp then install win 7 ???

 Thanks in advance!

Figgy

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