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Re: Validity Sensor finger print reader and windows 7 (21504 Views)
Student
elie05
Posts: 1
Registered: ‎03-01-2010
Message 11 of 43 (30,301 Views)

Re: Validity Sensor finger print reader and windows 7

Hi I upgraded my hp dv 3550ee to win7. Everything is working just fine except for the fingerprint detector. I downloaded the validity Sensor but it only allows me to log in to windows when I start my notebook without showing along any site that requires password.

 

Please help

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Dean
Daniel_Potyrala
Posts: 10,819
Registered: ‎01-31-2009
Message 12 of 43 (30,270 Views)

Re: Validity Sensor finger print reader and windows 7

[ Edited ]

@elie05

 

Hi,

Check below guide:

DigitalPersona, Validity fingerprint and Windows 7

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
geenlung
Posts: 1
Registered: ‎03-04-2010
Message 13 of 43 (30,242 Views)

Re: Validity Sensor finger print reader and windows 7

Thank you so much for the finger print driver. The one listed on the site for HP HDX 16t 1200  just closed automatically midway through installation.

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Student
OverG
Posts: 1
Registered: ‎03-15-2010
Message 14 of 43 (30,062 Views)

Re: Validity Sensor finger print reader and windows 7

The Kudos star won't click, but you deserve more. Great post! My finger print reader is working great!!!

Now if I could get my iPhone to sync and get 100 other programs working, converting from Vista to Windows 7 would be a breeze!

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Top Student
KEEPER
Posts: 5
Registered: ‎11-01-2009
Message 15 of 43 (26,632 Views)

Re: Validity Sensor finger print reader and windows 7

My HP HDX 16, originally Vista later upgraded to Windows 7, had the same problem with not being able to connnect to the fingerprint reader.   My problem coincided with the touch sensitive strip intermittently failing.  I sent the laptop in for repair.  They were able to repair the touch sensitive strip.  But had to reinstall the hard drive to get the fingerprint reader to work.  I was unable to restore my hard drive using my HP MediaSmart WHS using the standard instructions due to a 64bit OS & Realtek Network Adapter issue.  Once this was resolved, I then upgraded to the Digital Persona Personal  to 4.1.1.  This didn't resolve the "unable to connect" issue.    I sent the laptop in again for repair.  And, again they reinstalled the hard drive.   What a waist of my time and HP repair's time where HP Support  should of been aware of this issue.

 

My last attempt for help from HP Support ended in that my laptop was no longer on warranty.

 

This evening I made another attempt to resolve the "unable to connect" issue.  I came across sp45050.exe which upgraded my  "Biometric Device" => "Validity Sensor" driver from 2.0.0.1 to 2.1.0.2.    Guess what, my Digital Persona Personal fingerprint reader now works!!!!

 

Why didn't my HP Advisor recommend this firmware upgrade?

 

Thank you HP Support Forum, thank you, thank you, thank you!!!

 

--Mark

 

Formerly a BIG HP supporter, now having reservations due to this issue and  my HP Pavilion dv6 having "coming out of hibernation" issues.

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Student
vinothrc
Posts: 1
Registered: ‎05-04-2011
Message 16 of 43 (22,352 Views)

Re: Validity Sensor finger print reader and windows 7

i am using windows 7 now fingerprint is not working but i worked in vista

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Dean
Daniel_Potyrala
Posts: 10,819
Registered: ‎01-31-2009
Message 17 of 43 (22,352 Views)

Re: Validity Sensor finger print reader and windows 7

@vinothrc

 

Hi,
Please write your notebook product number (p/n). You'll find it at the bottom of the laptop on a sticker.

Resource:
How to Locate the Notebook product number (p/n)

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
AnilShrivastav
Posts: 1
Registered: ‎06-24-2011
Message 18 of 43 (21,601 Views)

Re: Validity Sensor finger print reader and windows 7

Hi,

 

The same problem i had n thanks a lot 4 sharing this with all but this have not solved my problem. After extracting the files when i run its set up files the set is not going to complete (it not shows the finish screen which usually all S/W shows after installation). And so nothing is done. Well i have the windows7 Home Basic OS. i have turned into vista to Windows7.

 

Kindly help out me here.

 

Thanks,
Anil Shrivastava.

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Student
bycan
Posts: 1
Registered: ‎07-01-2011
Message 19 of 43 (21,504 Views)

Re: Validity Sensor finger print reader and windows 7

hi everybody

i just installed windows 7 ultimate 32 bit to my HP Pavilion dv6922et computer..it was vista before and everything was working..but now i have problem about my fingerprint sensor..i dont know whats the problem exactly but, i cant use it..when i looked for it; it says its not connected or using by another programme :smileyfrustrated: 

and what must i do ? 

thank you..

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Top Student
dalhia55
Posts: 6
Registered: ‎07-08-2011
Message 20 of 43 (21,351 Views)

Re: Validity Sensor finger print reader and windows 7

Thanks for the help and everything is working perfectly again on my Pavilion dv7.

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