HP Support Forums
Join in the conversation.
10-29-2009 09:36 AM
10-29-2009 04:54 PM
Received my 'package' today. To be honest I'm considering going down and shelling out for a real copy from MS W-7. I feel I've been duped. The instructions are a typical hurry up, not much detail, multi language, one sheet useless piece of paper. I too have asked your question and I'm afraid that we are only being offered an upgrade. No one at HP has responded to my question yet. In other words you can't get rid of any old Vista problems. The reason for this comment is that at the very end of the 'document' it states that if you want to do a system restore (w-7) in the future you must restore Vista FIRST and then go through the W-7 upgrade again. I feel dirty!
10-29-2009 06:05 PM
When did you order? You seem to be one of the select few to have actually gotten a package at least.
That's true about system restore, but apparently you can also make a Windows 7 recovery disc. (Using the operating system software, not something from HP.)
I'm also tempted to use other means to upgrade, just, following the official HP upgarde path is the only way to continue your warranty. If you upgrade on your own using any other version, HP will try to help you on a "best-effort" (their words), but soon after, they'll ask you to use system restore to revert back to the manufacterer's Vista to solve your problem, should one arise.
10-29-2009 06:32 PM
I'm fairly sure I sent in my request in late
August. For sure early Sept. As for creating a W-7 restore I'm confident that
restore disks. I have to admit that I do like the customizations that HP adds
to their release of OS's. I would most certainly lose this if I went direct
with an W-7 retail install. Since I've only been using this system for about 2
months I have some faith that the registry (or whatever W-7 uses) is not to
corrupt; not like a couple of XP systems that I have that are still limping
along. I have been holding back on installing anything but some basic programs
that I use. There may be some hidden gremlins in there but the system appears
to be functioning as fast as when I first took it out of the box. I'll give their
version a try first. I can always strip it down and fly on my on, support wise,
with a real MS version
10-29-2009 06:43 PM
10-30-2009 06:48 AM
So, we can't do a totally clean install with the HP disk? I was hoping to format and wipe Vista off, seems most everyone says this is the best way to do it.
Well, guess I'll try the custom install and see how it goes.