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07-31-2009 10:59 AM
Just bought 7/26/09 an HP Pavilion dv6 1230us at Staples. Been trying to sign up for the Windows 7 update to come out in Oct. It doesn't let me pick the operating system, it just assigns me Win 7 Ultimate for Vista Ultimate. But I have Vista Home Premium 64 bit. How do I get the right version? I put in the product # and serial number. Any ideas?
07-31-2009 02:21 PM
You will get the version that is factory installed on your PC
so if you have 64 bit, you wil get Windows 7 64 bit. If it is 32 bit, you will get Windows 7 32 bit.
I have the windows 7 software in both versions (32bit and 64bit) and have tested it.
It is not much of an improvement over Vista-- but it does address A LOT of the driver issues that have plagued Vista.
and it does run a little faster on loading programs.
07-31-2009 02:32 PM
I'm not asking about the 64 vs 32 bit. After I answer the questions and it gets to the shopping cart it says
Existing OS: Windows Vista Ultimate
Windows 7 Upgrade Kit: Windows 7 Ultimate (64bit)
BUT I have Vista Home Premium NOT Ultimate! It never let me tell it the operating system. So I haven't ordered it.
07-31-2009 02:37 PM
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08-03-2009 09:16 PM
I had the exact same problem, (64 bit Vista Home Premium on Staples-bought dv6-1230us, 7-22-09) but I didn't notice the problem until AFTER I placed the Win 7upgrade order -- glad to see I'm not crazy -- i read the replies but hope that Ultimate (Win 7) will be able to shake hands with lowly Premium (Vista) and install/upgrade on top of it when the time comes, I have my doubts.
I let the Auto-detect tool "read" my laptop but I guess this Avarto tool is not working correctly....
08-22-2009 11:52 AM
10-10-2009 06:52 AM
My Staples-bought (Aug 2009) dv6-1230us also ordered Win7 Ultimate using the automatic ordering tool from HP's vendor. I sure hope this will all sort itself out and allow me to install what I get or they fix it on their side and ship the correct version. HP should have all the information based on the serial number.
10-10-2009 11:19 AM