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Honor Student
MartijnE
Posts: 2
Member Since: ‎09-27-2012
Message 1 of 2 (767 Views)

Blue Screen after enabled BitLocker in Windows 8 Pro

Blue screen after starting Windows 8 Pro (not RTM version) after I enabled the BitLocker and after restarting Windows.

Yes the Laptop have TPM, en is no update of Windows 8, its new instal for Windows 8 Pro

 

Notebook:  HP EliteBook 8560p 16Gb memory.

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SJ_Bradley
Posts: 67
Member Since: ‎10-21-2014
Message 2 of 2 (85 Views)

Re: Blue Screen after enabled BitLocker in Windows 8 Pro

Dear Customer,

 

Welcome and thank you for posting your query on HP Support Forum.

 

 Please update the BIOS firmware and that will fix the issue.

 

Please click on the below link to download and update the BIOS

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5056950&sp...

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

Hope this helps, for any further queries please reply to the post and feel free to join us again.

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Thank You,

SJ_Bradley

I am an HP Employee.

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