Re: Can't install Photosmart 5510 in Windows 8 (12087 Views)
Reply
Wjk Honor Student
Honor Student
Wjk
Posts: 2
Member Since: ‎03-15-2012
Message 1 of 15 (14,537 Views)
Accepted Solution

Can't install Photosmart 5510 in Windows 8

Installation Disc will not install into Windows 8 32 bit).  Any mods in works to resolve this issue?

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 15 (14,451 Views)

Re: Can't install Photosmart 5510 in Windows 8

Have you tried connecting the USB cable into the Win 8 PC? It should be automatically detected and installed when you do that.
----------------------------
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
Wjk Honor Student
Honor Student
Wjk
Posts: 2
Member Since: ‎03-15-2012
Message 3 of 15 (14,450 Views)

Re: Can't install Photosmart 5510 in Windows 8

Thank you for the input.  But alas I didn't try it.  I decided to go back to windows 7 and it installed OK.  Using printer every day and I am quite satisfied with it!

Regents Professor
DexterM
Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 15 (14,449 Views)

Re: Can't install Photosmart 5510 in Windows 8

Well, if you every change your mind and install Win 8 again, then best way to use the printer would be to connect it through a USB cable. This will enable basic printing and scanning functionality. :smileyhappy:
----------------------------
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.
Student
cartmage
Posts: 1
Member Since: ‎08-01-2012
Message 5 of 15 (14,064 Views)

Re: Can't install Photosmart 5510 in Windows 8

[ Edited ]

I am having the same issue but my PC is on the other side of a 100' room from the printer, I cannot connect it via USB, is there any other solution?

 

EDIT: Just use the Add a Device section in Control Panel, it picked up my printer on the network and installed it right away!

 

EDIT #2: It does not, however, enable the scan to PC feature :smileysad:

Student
LGM_Arg
Posts: 1
Member Since: ‎09-27-2012
Message 6 of 15 (13,695 Views)

Re: Can't install Photosmart 5510 in Windows 8

Hi!

I have Windows 8, and tried to install the HP Photosmart 5510.

When I try to find devices online, it is not found.

When I connect it via USB, it does not install it (shows a scanner, but with problems, troubleshoot does not work, and when I take the USB off, it deletes the icon of the "scanner" (not eve a printer).

Any help?

Thanks!

Student
EDBrown
Posts: 1
Member Since: ‎01-28-2013
Message 7 of 15 (12,087 Views)

Re: Can't install Photosmart 5510 in Windows 8

I went to the HP site for the (search 5510 printer) and found a driver for WIN8.   I installed it, installed the printer, and it work great on my WIN8 laptop,   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=311255

Honor Student
SweetNemesis
Posts: 2
Member Since: ‎05-28-2013
Message 8 of 15 (9,397 Views)

Re: Can't install Photosmart 5510 in Windows 8

Copnnecting the USB again allows basic drivers only - not the scanning ones

Honor Student
SweetNemesis
Posts: 2
Member Since: ‎05-28-2013
Message 9 of 15 (9,396 Views)

Re: Can't install Photosmart 5510 in Windows 8

With mine it failed to alloow scanning functionality

Honor Student
tante
Posts: 2
Member Since: ‎02-20-2013
Message 10 of 15 (8,555 Views)

Re: Can't install Photosmart 5510 in Windows 8

I have an HP photosmart 5510 printer   I bought a new computer with Windows 8.  When I run the disk for the printer, I get a message "works only with XP or 7"--I can print without it, but I cannot e-mail or scan.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation