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Re: HP LaserJet 1536dnf MFP on Windows 8 (2362 Views)
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Student
Ali_Khawaja
Posts: 3
Registered: ‎03-08-2012
Message 1 of 5 (2,373 Views)

HP LaserJet 1536dnf MFP on Windows 8

I recently purchased this, and it worked fine on windows 7.  i am using windows 8 beta now and i cannot use the scanner and scanner drivers fail to load.  is there a workaround to this?

 

Thanks

Ali

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Master's Graduate
AuntieEm
Posts: 807
Registered: ‎04-21-2011
Message 2 of 5 (2,362 Views)

Re: HP LaserJet 1536dnf MFP on Windows 8

[ Edited ]

Please let me know how you have connected the printer.

 

I have tested the printer via USB using the win7 64 bit driver on the win8 consumer preview OS and was able to scan both from the Windows fax/scan program and from the printer scan icon.

 

What you need to do is:

 

1. make sure all previous attempts to load drivers have been uninstalled from system

2. re-boot

3. either plug USB cable in and let device drivers load (here you can use the windows fax/scan program) OR

4. go to hp.com - download win7 1536 drivers

5. follow on screen instructions

6. Choose USB install

7. continue to follow on screen install instructions. At one point it will tell you to unplug USB cord, then to plug it back in.

 

You should be able to successful install your printer this way and have the 1536 scan icon on the desktop and on the start screen.

I am an HP employee.

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Student
Ali_Khawaja
Posts: 3
Registered: ‎03-08-2012
Message 3 of 5 (2,355 Views)

Re: HP LaserJet 1536dnf MFP on Windows 8

thanks. But as I mentioned, the issue is windows 8, not windows 7.
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Master's Graduate
AuntieEm
Posts: 807
Registered: ‎04-21-2011
Message 4 of 5 (2,353 Views)

Re: HP LaserJet 1536dnf MFP on Windows 8

This was tested on a win8 consumer preview system.

I am an HP employee.

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Student
Ali_Khawaja
Posts: 3
Registered: ‎03-08-2012
Message 5 of 5 (1,681 Views)

Re: HP LaserJet 1536dnf MFP on Windows 8

i trying using the cd and also tried downloading the latest drivers.  both fail at installing the scanner twain drivers.

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