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04-18-2012 09:53 AM - edited 04-18-2012 09:54 AM
Error message says :Carriage Jam". Open door, clear carriage jam and then press OK to continue" What door? Is it the front of the printer where you access the cartridges? I looked in that area and did not see a "jam". Where would the carriage jam be and how would I clear it? Thanks!!
04-18-2012 10:14 AM
Here is a document on HP.com that may help
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