HP Support Forums
Join in the conversation.
07-30-2012 10:39 AM
Please find the link given below might be helpful for you.
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
08-01-2012 09:12 AM
Please contact with HP. How to do it?
Check the link below and choose your country:
Contact HP Worldwide
08-07-2012 05:30 PM - last edited on 08-08-2012 10:54 AM by SedonaF
Save yourself some money.
If you never made "Recovery discs" when you got your computer, you probably still can. This will give you your own set of HP OEM Windows 7 installation discs loaded with all the crapware and drivers that came with your computer. Read the manual for your computer about Recovery Discs to find out how to do it.
You don't necessarily need the HP OEM discs to reinstall your operating system.