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Re: Printer (231 Views)
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breezie Student
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breezie
Posts: 1
Registered: ‎05-03-2012
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Printer

‎05-03-2012 07:13 PM

Can not get software for hp photosmart 7510 to install on windows 8, says it is incompatible

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Provost Provost
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banhien
Posts: 18,318
Registered: ‎01-29-2009
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Re: Printer

‎05-03-2012 08:36 PM

Hi,

 

That's right because you are using the wrong software. No official Windows 8 compatible for many products from many vendors at this stage.Hope this makes sense.

 

Regards.

BH
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Bengalsjim Student
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Bengalsjim
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Registered: ‎07-29-2012
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Re: Printer

‎07-29-2012 09:29 AM

I worked on this for a couple of days...I couldn't believe that a practically new printer wouldn't work.  I did all the usual stuff...uninstalled the old printer, ran as admin, disconnected the printer prior to installing sw...but what finally did it was that I installed the printer from the Control Panel, then chose to update the software online.  It came back that the driver I had installed was the correct driver (but I had removed it) but when I checked back, the same driver was back in place...I selected it as default, and am now printing fine with it.

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