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Honor Student
seoexpert
Posts: 2
Member Since: ‎04-15-2012
Message 1 of 37 (68,161 Views)

SimplePass Fix for Windows 8?

It appears my warranty expired on my HP TouchSmart t2-2150us and upgrading to Windows 8 just hosed my SimplePass. I went to the vendor and they said to ask HP. Going in circles here, can anyone help?

 

Ref: https://support.authentec.com/Forum/tabid/318/forumid/49/threadid/859/scope/posts/Default.aspx

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 37 (68,127 Views)

Re: SimplePass Fix for Windows 8?

Hi,

Uninstall current software and Validity driver for fingerprint reader.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install latest HP SimplePass Software by DigitalPersona from here (32bit) or from here (64bit).

Download and install latest Validity driver for fingerprint reader from here.

Restart system and check the results.

 

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Honor Student
Frazdv6
Posts: 3
Member Since: ‎06-17-2012
Message 3 of 37 (67,832 Views)

Re: SimplePass Fix for Windows 8?

I can't install the latest Validity driver for fingerprint reader because it says that windows 98/xp/Vista/7 are required... what do i have to do???

Honor Student
l3thalbloo
Posts: 2
Member Since: ‎06-17-2012
Message 4 of 37 (67,828 Views)

Re: SimplePass Fix for Windows 8?

Go to C:/SWSetup/SP48509. Then right click Setup.exe and click the compatability tab. Then mark the checkbox "Run this program in compatibility mode for:" and select "Windows 7" from the drop down menu. Click apply and run the setup, it should install.

Honor Student
Frazdv6
Posts: 3
Member Since: ‎06-17-2012
Message 5 of 37 (67,822 Views)

Re: SimplePass Fix for Windows 8?

OK... now i can install it, but the installation programme crashes before it ends... what can i do??

Honor Student
seoexpert
Posts: 2
Member Since: ‎04-15-2012
Message 6 of 37 (67,801 Views)

Re: SimplePass Fix for Windows 8?

Worked like a charm. However, the Win8 computer login screen doesn't support the software. I'll take what I can get I guess. :smileyhappy:
Teacher
Chaand
Posts: 106
Member Since: ‎08-21-2012
Message 7 of 37 (64,087 Views)

Re: SimplePass Fix for Windows 8?

hi all

 

this is an old topic

though I had two copies of windows 8 earlier on, the consumer preview and the release preview, and yet, I didn't have a problem with fingerprint compatibility!!

 

Now , while installing the windows 8 pro, it asked me to uninstall it as it's incompatible!

 

Since you guys have been there before, how is it working with you ??? any effect on the computer performance in any way ?

Student
RobertMH
Posts: 1
Member Since: ‎11-19-2012
Message 8 of 37 (60,265 Views)

Re: SimplePass Fix for Windows 8?

I tried this all and nope it did not install.  What is the update on the update for windows 8?  I have a new HP Pavilion dv6-6c50us Entertainment Notebook PC...paid windows for the windows 8 professional update and now the ID security doesn't work.  What DO I do now?

Top Student
hpsimplepassw8
Posts: 6
Member Since: ‎11-19-2012
Message 9 of 37 (60,249 Views)

Re: SimplePass Fix for Windows 8?

Upon initial install using Windows 7 compatibility settings on Windows 8 Pro 64-bit I actually got this working, even with the Windows 8 login screen! Then after restarting as the installer suggested, the whole fingerprint reader stopped working completely. I'm using a HP Pavilion dv6. Will this be patched soon?

Top Student
hpsimplepassw8
Posts: 6
Member Since: ‎11-19-2012
Message 10 of 37 (60,236 Views)

Re: SimplePass Fix for Windows 8?

GOT IT WORKING 100% ON WINDOWS 8 PRO! Uninstall your current version then install this! http://support.authentec.com/Downloads/windows/hpsimplepass.aspx

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