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mop
Posts: 1
Member Since: ‎03-20-2012
Message 1 of 3 (498 Views)

When booting 7 64bit on HP Pavilion, I get a window saying loading "Trayapp.msi" .

When booting 7 64bit on HP Pavilion,  I get a window saying loading "Trayapp.msi" It asks for a CD containing such. What can I do I have no CD? This new Desktop has Windows loaded from the Internet.

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Charles001
Posts: 2,580
Member Since: ‎11-17-2008
Message 2 of 3 (477 Views)

Re: When booting 7 64bit on HP Pavilion, I get a window saying loading "Trayapp.msi" .

This means part of the hp printer software was not deleted properly. (Windows detected something is missing and tried to repair the installation). You should be able to find it in the downloaded hp printer software. If not, try download and install the hp printer software.

Use the uninstaller to remove installed software/driver, to avoid issues like this.

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sm482
Posts: 2
Member Since: ‎06-19-2012
Message 3 of 3 (428 Views)

Re: When booting 7 64bit on HP Pavilion, I get a window saying loading "Trayapp.msi" .

I have the same problem  on an Asus laptop running Windows 7 Home Premium, 64 bit.  It won't run on my family network and says I need a trayapp.msi - which I can't locate on Microsoft website or on my computer.

Any ideas?

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