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hi my notebook has got a lot of virus in it and it is stoping me from going on to the internet. (165 Views)
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Student
zabo
Posts: 1
Registered: ‎03-30-2012
Message 1 of 5 (165 Views)

hi my notebook has got a lot of virus in it and it is stoping me from going on to the internet.

hi my laptop has a lot of virus in it farwall and it is stopping me from going on the internet

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Distinguished Professor
ManjunathTech
Posts: 2,981
Registered: ‎01-21-2012
Message 2 of 5 (161 Views)

Re: hi my notebook has got a lot of virus in it and it is stoping me from going on to the internet.

Hi

 

You have a couple of options as I see it. Please use any Anti Virus software to remove the Virus from your unit if you are not successful then you might have to run a recovery using the Recovery CD In case If you dont have the RCD. Link have been given below for you to order one.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&lc=en&dlc=en&cc=us&sw_lang=&product=40...

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!

 

Regards

Manjunath

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Manjunath
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Paul_Tikkanen
Posts: 22,543
Registered: ‎07-13-2010
Message 3 of 5 (155 Views)

Re: hi my notebook has got a lot of virus in it and it is stoping me from going on to the internet.

Hi:

 

From another PC, download the free Kapersky Rescue Disk and burn the file to a CD.

 

http://support.kaspersky.com/viruses/rescuedisk

 

Then you boot from the disk, select the graphic interface, allow it to connect to the internet, and check the boxes for the disks to scan and remove the viruses from.

 

You don't have to be in Windows, so the disk normally gets rid of most known viruses and spyware.

 

Read the instructions. It is fairly easy to use.

 

Paul

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CherylG
Posts: 16,428
Registered: ‎11-12-2008
Message 4 of 5 (154 Views)

Re: hi my notebook has got a lot of virus in it and it is stoping me from going on to the internet.

Use another machine to download the file and burn a bootable cd to scan/clean your system with. AVG and Avira have one.

 

Avira AntiVir Rescue System:

http://www.avira.com/en/downloads#tools

 

AVG rescue cd:

http://www.avg.com/ww-en/avg-rescue-cd

 


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CherylG
Posts: 16,428
Registered: ‎11-12-2008
Message 5 of 5 (153 Views)

Re: hi my notebook has got a lot of virus in it and it is stoping me from going on to the internet.

Paul and I overlapped a bit_but at least you have plenty of scanner options now.:smileywink:


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