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Wjk Honor Student
Honor Student
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Member Since: ‎03-15-2012
Message 1 of 15 (23,679 Views)
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Can't install Photosmart 5510 in Windows 8

Installation Disc will not install into Windows 8 32 bit).  Any mods in works to resolve this issue?

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Re: Can't install Photosmart 5510 in Windows 8

Just go to page:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=311255#N226
From utility and diagnostic tools download
HP Printer Install Wizard for Windows

Follow the instructions.
It worked perfect for my Win 8 64 bit.
Good luck
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Regents Professor
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Member Since: ‎11-17-2008
Message 2 of 15 (23,592 Views)

Re: Can't install Photosmart 5510 in Windows 8

Have you tried connecting the USB cable into the Win 8 PC? It should be automatically detected and installed when you do that.
I am an ex-HP Employee. Currently inactive on the forum.
Wjk Honor Student
Honor Student
Posts: 2
Member Since: ‎03-15-2012
Message 3 of 15 (23,591 Views)

Re: Can't install Photosmart 5510 in Windows 8

Thank you for the input.  But alas I didn't try it.  I decided to go back to windows 7 and it installed OK.  Using printer every day and I am quite satisfied with it!

Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 4 of 15 (23,590 Views)

Re: Can't install Photosmart 5510 in Windows 8

Well, if you every change your mind and install Win 8 again, then best way to use the printer would be to connect it through a USB cable. This will enable basic printing and scanning functionality. Smiley Happy
I am an ex-HP Employee. Currently inactive on the forum.
Student
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Member Since: ‎08-01-2012
Message 5 of 15 (23,205 Views)

Re: Can't install Photosmart 5510 in Windows 8

[ Edited ]

I am having the same issue but my PC is on the other side of a 100' room from the printer, I cannot connect it via USB, is there any other solution?

 

EDIT: Just use the Add a Device section in Control Panel, it picked up my printer on the network and installed it right away!

 

EDIT #2: It does not, however, enable the scan to PC feature Smiley Sad

Student
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Member Since: ‎09-27-2012
Message 6 of 15 (22,837 Views)

Re: Can't install Photosmart 5510 in Windows 8

Hi!

I have Windows 8, and tried to install the HP Photosmart 5510.

When I try to find devices online, it is not found.

When I connect it via USB, it does not install it (shows a scanner, but with problems, troubleshoot does not work, and when I take the USB off, it deletes the icon of the "scanner" (not eve a printer).

Any help?

Thanks!

Student
Posts: 1
Member Since: ‎01-28-2013
Message 7 of 15 (21,228 Views)

Re: Can't install Photosmart 5510 in Windows 8

I went to the HP site for the (search 5510 printer) and found a driver for WIN8.   I installed it, installed the printer, and it work great on my WIN8 laptop,   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=311255

Honor Student
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Member Since: ‎05-28-2013
Message 8 of 15 (18,539 Views)

Re: Can't install Photosmart 5510 in Windows 8

Copnnecting the USB again allows basic drivers only - not the scanning ones

Honor Student
Posts: 2
Member Since: ‎05-28-2013
Message 9 of 15 (18,538 Views)

Re: Can't install Photosmart 5510 in Windows 8

With mine it failed to alloow scanning functionality

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Honor Student
Posts: 4
Member Since: ‎02-20-2013
Message 10 of 15 (17,696 Views)

Re: Can't install Photosmart 5510 in Windows 8

I have an HP photosmart 5510 printer   I bought a new computer with Windows 8.  When I run the disk for the printer, I get a message "works only with XP or 7"--I can print without it, but I cannot e-mail or scan.

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